guest@portfolio:~$

// System initialized...

[OK] Loading portfolio.sh

[INFO] Connection established

Kamarleyj Parish

Senior Technical Support Engineer

Specializing in IT infrastructure optimization, automation, and cloud solutions. From PowerShell scripting to enterprise systems management.

// LOCATION
📍 Canada, AB
// STATUS
Available for hire
// UPTIME
6+ years experience
guest@portfolio:~$ ./view_profile

// About me

$ whoami

Passionate IT Infrastructure Engineer with 6+ years of experience who thrives on helping teams, improving systems, and optimizing performance across diverse technology environments.

Extensive hands-on expertise with a broad range of technologies including hypervisors (VMware, Hyper-V, Proxmox), backup solutions (Veeam), monitoring platforms (Zabbix), web development (WordPress, cPanel), and automation through PowerShell scripting.

Proven ability to quickly adapt to new technologies and deliver innovative solutions that reduce operational overhead. When I'm not optimizing infrastructure, you'll find me publishing tech guides on my blog or experimenting in my home lab.

guest@portfolio:~$ ls -la experience/

total 2

drwxr-xr-x 2 user staff 512 Jan 10 12:00 .

[1] Senior Support Engineer

@ Abbey Support Ltd – London, UK

2022 - Present

Leading infrastructure optimization, automation initiatives, and security improvements across diverse client environments managing Microsoft 365, Azure, Google Cloud, and hybrid infrastructure.

// Key achievements:

Automated Microsoft 365 onboarding/offboarding with PowerShell and Proofpoint updates to standardize access changes across clients
Built a PowerShell Universal self-service portal with SSO and 2FA so helpdesk can safely run privileged jobs
Created chatops-style run buttons for MFA resets, license tweaks, and mailbox access to unblock users fast without escalations
Deployed Zabbix and Graylog with tuned SNMP/log pipelines to surface actionable alerts instead of noise
Designed FortiGate/Unifi network layouts with segmented VLANs, VPN tunnels, and QoS for VoIP/remote users
Hardened environments with MFA, removal of shared credentials, tighter ACLs, and conditional access for admin roles
Scripted SFTP-based FortiGate backups and Veeam policies to keep firewall and M365/VM configs recoverable
Built FortiGate CLI scripts with time-based firewall policies to open/close vendor access windows automatically
Primary POC for Linux, VoIP, multi-vendor escalations, and exec-impact incidents with clear comms alongside fixes
Drove outside-the-box wins like FortiGate automation and backup validation scripts to prevent repeat incidents
PowerShell PowerShell Universal Microsoft 365 Azure Google Cloud Zabbix PRTG Graylog Docker FortiGate Unifi DrayTek Synology QNAP Proofpoint Veeam

[2] Infrastructure Technician

@ SysFix IT Support – London, UK

2018 - 2020

Provided onsite and remote technical support for business clients across London, focusing on infrastructure and systems configuration.

// Key achievements:

Resolved 1,000+ incidents with high first-call resolution across desktop, server, networking, and application issues
Introduced repeatable PowerShell scripts for imaging, driver installs, and printer setups to speed onsite deployments
Designed and installed firewalls, VLANs, Wi-Fi, and VoIP for offices to stabilize performance and call quality
Hardened AD/Exchange with group policies, access reviews, and backup routines to reduce account compromise risk
Authored runbooks and quick user guides to cut repeat tickets and keep users productive during remote support
Windows Server VMware Hyper-V Active Directory Exchange Networking Firewalls PowerShell Print Management VoIP

// Total: 2 positions | Run 'cat resume.pdf' for full details

guest@portfolio:~$ cat tech_stack.json
// Tech Stack Configuration
{
"Virtualization & Containers" : {
ls virtualization/
VMware Hyper-V Proxmox QEMU Oracle VirtualBox Docker
},
"Networking & Firewalls" : {
ls networking/
FortiGate pfSense OPNsense WatchGuard Sophos XG Unifi DrayTek VLAN DHCP DNS
},
"Security & Antivirus" : {
ls security/
Sophos AV Bitdefender ESET AVG Business Microsoft Defender 365 Wazuh MFA SSO
},
"Cloud & Microsoft 365" : {
ls cloud/
Microsoft 365 Intune Exchange Entra ID/AD Azure Google Workspace
},
"Monitoring & Logging" : {
ls monitoring/
PRTG Zabbix Graylog Wazuh SNMP
},
"Backup & Storage" : {
ls storage/
Veeam QNAP Synology TrueNAS
},
"Operating Systems" : {
ls os/
Windows XP-11 Windows Server Rocky Linux Alpine Ubuntu CentOS Debian Android iOS macOS
},
"Scripting & Automation" : {
ls scripts/
PowerShell Bash Python n8n
},
"Web Servers & Control Panels" : {
ls web/
NGINX Traefik cPanel Plesk FastPanel AAPanel CyberPanel
},
"CMS & Development" : {
ls dev/
WordPress Drupal Astro React Tailwind CSS Node.js
}
}

[OK] Tech stack loaded successfully

guest@portfolio:~$ ls -la projects/

$ cat projects.md

// Personal projects and ongoing learning initiatives

[1] Home Lab Infrastructure

Self-maintained environment for continuous learning and experimentation

// Key features:

Proxmox hypervisor managing multiple VMs and containers
Docker containerized services for efficient resource usage
Windows & Linux servers for cross-platform testing
Network simulations and security testing environments
Self-hosted monitoring and backup solutions
Proxmox Docker Linux Windows Server Networking

[2] Self-Hosted Web Services

Building and hosting web applications from scratch

// Key features:

Portfolio website (this site!) built with Astro and Tailwind CSS
Tech blog at geeksview.co.uk publishing guides and tutorials
Custom domain management and SSL certificate configuration
CI/CD pipelines for automated deployments
Performance optimization and SEO implementation
Astro React Tailwind CSS Node.js WordPress cPanel

[3] Game Server Hosting & Management

Deploying and managing multiplayer game servers

// Key features:

Configured dedicated game servers for various platforms
Automated server backups and update scripts
Custom mod installations and server configurations
Performance tuning for optimal gameplay experience
Community management and player administration
Linux Docker Bash Scripting Networking System Administration

[4] Language Learning: Japanese

Self-studying Japanese language and culture

// Key features:

Daily practice using flashcards and language learning apps
Studying Hiragana, Katakana, and Kanji writing systems
Engaging with Japanese media and conversation practice
Building foundation in grammar and vocabulary
Long-term goal of language proficiency
Anki Language Apps Self-Study Methods

[OK] 4 active projects // Continuous learning and improvement

guest@portfolio:~$ vim contact.txt

// Get in touch

$ send_message

Feel free to reach out for collaborations, opportunities, or just to say hi!

// Security verification: